Practice Information
Surgery Times
The Surgery is open from 8.00am to 6.30pm Monday to Friday
Routine appointments are available from 8.00am until 6.20pm
Late appointments are available from 6:20pm until 6:50 pm every evening
Early appointments are available from 7:30am until 7:50am on certain mornings
Emergency appointments are available late morning and late
afternoon
Compton Surgery
is open from 8.30am to 12 noon each weekday
morning.
Please note that on some occasions there may not be a Doctor
available for surgeries at Compton
Routine appointments are available from 8.30am to 12.00pm
Emergency appointments are available from 11.00am
The surgeries are closed at weekends and on Bank Holidays.
Application form for making On-Line Appointments
Urgent Out Of Hours Care
is provided by
WestCall
Tel: 01189
787811
New Patients
We like to meet all our new patients. When you first join us,
please make an appointment with our healthcare assistant for a health check.
Further details of primary medical services in the area can
be obtained from:
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Complaints
All of us at the Downland Practice aim to provide the best possible service at all times. Should you have any problems or complaints about the service, we hope that these could be resolved by informal discussion with the person concerned. However, if you feel unable to deal with the matter in this way, the Practice offers a more formal complaints procedure. Further information and a leaflet explaining the procedure is available on request from the Practice Manager or from the front desk.
Patient Participation
We are keen that those who use our services are able to air their views, or new ideas. We have a Patient Representation Group with representatives from Parish Councils within the Practice area, please contact the Parish Clerks for details of the representatives. We publish a regular Newsletter and would welcome contributions from our patients. If interested, please contact any member of staff.
Vocational Training for General Practice
Our Practice participates in the advanced training of doctors who wish to become general practitioners (Registrar) and also newly qualified doctors as part of their specialist rotation (F2). They take part in all aspects of medical care, and we hope you will accept their services as an extension of our own. On occasions there will be a video recording of patients’ consultations. These will not be made without the patient’s consent and physical examinations will not be recorded.
Medical Students
We participate in training of medical students from Oxford. The students observe our clinical team in action, but do not see patients unless under supervision from on of the GPs.
Transport by Downland Handybus
This Practice has the use of the Downland Volunteer Group Handybus in the mornings for patients who have no transport of their own. If you need to use this service, please ask for details when you make your appointment. (A seat on the bus must be booked in advance – the driver cannot collect anyone who has not made an appointment.) A nominal fare is charged for adults to allow the continuation of this service.